Contact
One inbox, and a person actually reads it. Bugs, ideas and complaints are all welcome.
What to include
- 1Your username, so we know which account we're looking at
- 2What went wrong, or what you'd like to see. More detail is always better than less
- 3For a bug: a screenshot, plus the device and browser you're on
When you'll hear back
Most replies go out within a day or two. If something is broken and you're stuck, say so in the subject line and we'll get to that one first. No autoresponders and no ticket numbers — whatever comes back was written by hand.